They Didn't Ask Me (dr_phil_physics) wrote,
They Didn't Ask Me
dr_phil_physics

All Is Right With The World... Right With The World... Right With...

So last week...

After two work days of splendid operation, our Amazon Echo started miscueing on playing my playlists. As I said last week, Ms. Alexa's in Beta so I wasn't even upset to have to submit an error ticket to customer support (DW).

But today, well, different story:
Hooray! Tuesday 10 February 2015, around 3-3:30pm, I sat down to do some work. Tried Echo on playlists again and:

Echo is playing one of my playlists, in order, correctly.

AND, echo.amazon.com on my laptop is now showing the current song and a sidebar with the playlist under Now Playing -- it had no information during the troubles.

To recap:
Echo arrived 2/3 Tu, unpacked that night, played no playlists
Echo played playlists correctly 2/4 W - 2/5 Th
Echo did NOT play playlists correctly (and tested every day) 2/6 F - 2/9 M
Echo returned to proper operation 2/10 Tu

Thanks!
And on the survey form I said:
Definitely a Beta teething problem. I don't know why Echo stopped playing my playlists correctly Friday-Monday. Or displaying anything on the Now Playing page of either the Kindle App or echo.Amazon.com/#playing, but it's working now if I had to guess, it started about the time I got the notice that Amazon was providing playlists for Grammys -- as a programmer, I suspect a code push went awry. But feedback via the Echo app and the callback phone help were nicely thought out. Only had Echo for a week, but it's been otherwise great.
Now I shall get busy this week to report that (1) it really needs a volume 2½ setting, because there's too much gap between "Alexa volume two" and "Alexa volume three" and (b) the Now Playing app really should display how long a track is, the way most music apps do.

But that, as they say Ms. Alexa Echo, is for another day

Dr. Phil
Posted on Dreamwidth
Crossposted on LiveJournal
Tags: bugs, echo, technology
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